Unraveling the Epic Games Settlement: What Fortnite Players Need to Know

01/10/2025
The Federal Trade Commission (FTC) has secured a landmark $245 million settlement with Epic Games, the developer behind Fortnite, over deceptive in-game billing practices. This article delves into the details of the settlement, who qualifies for refunds, and how players can file claims by the looming deadline.

Claim Your Refund Before It's Too Late

Navigating the Settlement Process

The FTC's groundbreaking settlement with Epic Games marks a significant victory for gamers who have been victims of misleading microtransaction practices. The payout, amounting to an initial $72 million, is part of a broader agreement that addresses unlawful billing tactics used between 2017 and 2022. Fortnite, renowned for its Battle Royale mode where up to 100 players compete to be the last one standing, offers a free-to-play experience. However, it also includes numerous in-game purchases known as microtransactions. These transactions range from cosmetic items like costumes and dance moves to more functional enhancements. According to the FTC, Epic Games employed "dark patterns" in game design, which obscured these purchases, leading to unauthorized charges.In some instances, inadvertent button presses—such as waking the game from sleep mode or previewing items—resulted in unexpected costs for both adults and minors. The agency highlighted cases where players were locked out of their accounts when disputing these unauthorized charges, losing access to previously purchased content.

Eligibility and Claim Filing Requirements

To qualify for a refund, Fortnite players must meet specific criteria set by the FTC. Eligibility extends to those who experienced unwanted in-game currency charges between January 2017 and September 2022. Additionally, parents whose children made unauthorized purchases between January 2017 and November 2018 are eligible. Accounts locked due to disputes over wrongful charges during this period also qualify for compensation.The process of filing a claim is straightforward but requires attention to detail. Players need two key pieces of information: their Epic Account ID and the claim number associated with their consumer complaint. The deadline to submit claims is Friday, January 10, 2025. Those under 18 must have a parent or guardian complete the form on their behalf. Importantly, filing a claim will not affect your Fortnite account or any items you've purchased.

Impact of the Settlement on Epic Games' Practices

Following the settlement, Epic Games has committed to significant changes in its ecosystem to align with player and regulatory expectations. The company has vowed to be transparent about purchase processes, ensuring cancellations and refunds are seamless. Enhanced safeguards have been implemented to protect players of all ages, particularly focusing on children’s privacy.Epic Games' December 2022 news release outlined several reforms aimed at addressing past issues. Payment practices have been updated to require explicit consent before charging players. Moreover, the company has pledged to prevent account lockouts for players disputing unauthorized charges. These adjustments underscore Epic's dedication to maintaining a safe and enjoyable gaming environment.

Payouts and Future Prospects

Approximately 630,000 U.S. Fortnite gamers will receive payments totaling over $72 million, averaging around $114 per eligible player. Claims filed by October 8, 2024, are being processed, while later submissions are still under review. The FTC will provide further updates on future payouts as they become available.For those seeking assistance with the claim process, resources are readily available. Fortnite players can visit FortniteRefund.com/file-a-claim to submit their applications online. Additional support can be obtained by calling the refund administrator at 1-833-915-0880, emailing admin@fortniterefund.com, or visiting the FTC website at ftc.gov/enforcement/refunds/fortnite-refunds.